Refund and Returns Policy

Shipping

At PrimePeptide Laboratories Inc., we offer free USPS Priority shipping on all U.S. orders over $300.

Free shipping applies to U.S. addresses only, unless otherwise specified.

We offer same business-day shipping for all orders placed before 1pm PST, Monday through Friday. Orders placed after 1pm PST or during weekends/holidays will be shipped the next business day.

Express shipping options are available (USPS Priority Express – overnight). FedEx shipping options will be available soon.

Once your order is shipped, you’ll receive an automated confirmation email with your tracking number.

Shipping policies and rates, including free shipping thresholds, may change at any time without notice.

Returns and Refunds

If your order hasn’t shipped yet, you may cancel it by contacting us at support@primelabpeptides.com for a refund.

Refunds may be requested within 30 days of placing your order.

Refund Timeframe

Refunds are typically processed within 2 to 3 business days once approved.

Bulk and Special Orders

Contact us for bulk or custom orders. Our team will be happy to assist with special requests and tailored solutions.