Shipping
At PrimePeptide Laboratories Inc., we offer free UPS 3-Day shipping on all U.S.
While UPS 3-Day is our standard free shipping method, if it is not possible to ship via UPS for any reason, we may use other carriers such as USPS Priority or FedEx to ensure your order is delivered promptly.
Free shipping applies to U.S. addresses only, unless otherwise specified.
We offer same business-day shipping for all orders placed before 1pm PST, Monday through Friday. Orders placed after 1pm PST or during weekends/holidays will be shipped the next business day.
Once your order is shipped, you’ll receive an automated confirmation email with your tracking number.
Shipping policies and rates, including free shipping thresholds, may change at any time without notice.
Returns and Refunds
If your order hasn’t shipped yet, you may cancel it by contacting us at support@primelabpeptides.com for a refund.
Refunds may be requested within 30 days of placing your order.
Refund Timeframe
Refunds are typically processed within 2 to 3 business days once approved.
Bulk and Special Orders
Contact us for bulk or custom orders. Our team will be happy to assist with special requests and tailored solutions.